Agent Finder

The Society has agents located across Virginia. Please select your city from the list below. If you do not see your city or town listed, please contact our home office in Richmond for availability of coverage in your area.

The Winchester Group

24 W Piccadilly Street
Winchester, VA 22601

Telephone: (540)662-1828
Toll free: (800)482-1828
Fax: (540)662-5707

Mutual Assurance Society of Virginia

Customer Service
Outside Richmond – Toll Free Telephone: (800) 648-1794

Regular Office Hours
Mon-Fri 8:00 am – 4:30 pm

After Hours Claims Service
If you have an emergency claim during the weekend, on holidays or after regular business hours (Mon-Fri 8:00 am – 4:30 pm), please call (800) 648-1794

Catastrophe Claim Reporting
All catastrophe claims should be reported by calling our catastrophe call center at (800) 648-1794. Catastrophe claims will be prioritized based on the severity of the claim and assigned to staff or independent claim adjusters for handling.

Mailing Address
PO Box 6927
Richmond, VA 23230-0927

Office Information:
Location: 4001 Fitzhugh Avenue, Richmond, VA 23230
(One block east of Malvern Avenue on the corner of Fitzhugh Avenue and Lafayette Street in Richmond’s West End)