The Society has agents located across Virginia. Please select your city from the list below. If you do not see your city or town listed, please contact our home office in Richmond for availability of coverage in your area.
Outside Richmond – Toll Free Telephone: (800) 648-1794
Regular Office Hours
Mon-Fri 8:00 am – 4:30 pm
After Hours Claims Service
If you have an emergency claim during the weekend, on holidays or after regular business hours (Mon-Fri 8:00 am – 4:30 pm), please call (800) 648-1794
Catastrophe Claim Reporting
All catastrophe claims should be reported by calling our catastrophe call center at (800) 648-1794. Catastrophe claims will be prioritized based on the severity of the claim and assigned to staff or independent claim adjusters for handling.
PO Box 6927
Richmond, VA 23230-0927
Location: 4001 Fitzhugh Avenue, Richmond, VA 23230
(One block east of Malvern Avenue on the corner of Fitzhugh Avenue and Lafayette Street in Richmond’s West End)