Agent Finder

The Society has agents located across Virginia. Please select your city from the list below. If you do not see your city or town listed, please contact our home office in Richmond for availability of coverage in your area.

Agent Finder

Customers in the city of Richmond and the surrounding counties of Henrico, Hanover, Mutual Assurance Society of Virginia 1794 small plaqueChesterfield and Goochland can contact our home office in Richmond.

Customer Service
In Richmond and Surrounding Counties – Telephone: (804) 355-1794
In Other Areas – Toll Free Telephone: (800) 648-1794

Regular Office Hours
Mon-Fri 8:00 am – 4:30 pm

After Hours Claims Service
If you have an emergency claim during the weekend, on holidays or after regular business hours (Mon-Fri 8:00 a.m. to 4:30 p.m.), please call (800) 648-1794

Catastrophe Claim Reporting
All catastrophe claims should be reported by calling our catastrophe call center at (800) 648-1794. Catastrophe claims will be prioritized based on the severity of the claim and assigned to staff or independent claim adjusters for handling.

Mailing Address
PO Box 6927
Richmond, VA 23230-0927

Office Information:
Location: 4001 Fitzhugh Avenue, Richmond VA 23230
(One Block East of Malvern Avenue on the corner of Fitzhugh and Lafeyette Ave’s. in Richmond’s West End)

Fill out the form below to email us any questions you may have.