Member Portal Help

Helpful Tips

top view of wooden table with notepad, laptop and smart phone

• Please use your MOST RECENT Declarations page when creating a new account.

• Your Billing Period Start Date is the first “Billing Period” date shown on your Declarations Page.

• Your Homeowner’s Policy number begins with HO (For HomeOwner) not H-Zero (H0).

• Please use the Mailing address zip code, not the property address zip code if different.

• Please use the mailing address zip code, not the property address zip code if different.

• To change your policy to paperless and have your correspondence emailed – click on the “Profile” link in the upper right-hand corner.   Then scroll down until you see the option to choose “Paperless”.  Select the option you prefer.

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